Éditions de l'Emmanuel is a publishing house specializing in books on spirituality, personal testimonies, and reflections on the Christian faith. Driven by a commitment to making the Gospel accessible to all, it offers a diverse catalog that includes prayer guides, lives of the saints, children's books, and titles on family, personal development, and major social issues.
We spoke with Ghislain Cortyl, Editorial Coordinator at Éditions de l'Emmanuel, about his experience using Crealo.
Before Crealo
Before adopting Crealo, Éditions de l'Emmanuel had already tried several solutions to manage its royalties.
"Crealo is our fourth tool. The first was Excel, 15 years ago. After that, we used an in-house tool for 10 years."
While that tool covered the essentials, processing and calculation times were a constraint. Éditions de l'Emmanuel then tested another royalty management solution, but it did not allow the team to handle its royalty reporting independently.
Speed and autonomy: Crealo's two key strengths
"Crealo's two greatest strengths are autonomy and speed."
Fast calculations make updating information much more efficient.
"We change a parameter or a sales channel, and within a second, the royalty statement is updated. That's a huge plus."
The autonomy the platform provides is also a major change compared with the solutions Éditions de l'Emmanuel had tried before.
"The autonomy is a huge plus too. If I want to make a change, I just make it."
Comprehensive documentation to support users
Beyond the features themselves, Ghislain Cortyl particularly values the resources available to help users get the most out of Crealo.
"Your whole user help center, the documentation, and the support, which I find very effective: all the answers to basic questions are there."
Responsive, effective customer support
The quality of support is another strength highlighted by Éditions de l'Emmanuel.
Thanks to the chat built directly into Crealo, users can get answers to their questions quickly.
"Generally, as soon as I ask a question in the chat directly in Crealo, it's sorted within 24 hours."
This responsiveness means the team can keep working without getting stuck on a technical issue.
Centralized management of royalties and statements
Crealo supports Éditions de l'Emmanuel in the day-to-day management of its royalties, from setting up beneficiaries and titles to tracking publishing contracts.
"Everything to do with new beneficiaries, new titles, and new contracts, I handle in Crealo."
The results: time savings and better data tracking
Since adopting Crealo, Éditions de l'Emmanuel has seen real time savings in managing its royalties.
"Time savings, definitely! Once I've entered my sales, being able to import sales in bulk is great."
"When I receive a sales report, I upload it to Crealo. There are lots of exports available: I can export my titles, my beneficiaries, my payments."
This easy access to information gives the publishing house better visibility over its operations.
"We're well equipped to keep track of where we stand."
Would you recommend Crealo to other publishers?
"100% yes! For its reliability, speed, autonomy, all the export options available, the connection with technical support, the chat, and the fast responses."
